How a timid marketer can become comfortable with web

I have worked many a time with people who are competent and confident marketers who are intimidated by the web. When I encounter someone who is having this experience I always talk to them about their marketing goals, what they are trying to accomplish in other mediums. I coach them through the idea that their […]

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What social media can teach us about marketing in other mediums

Social media has brought about one of the biggest shifts in marketing and communications planning in years. Many are still trying to catch up. We should spend some time reflecting on what social media can teach us about marketing via other avenues. In social media the accepted norms are all about being simple, truthful and […]

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Build YOUR institutions “right” web team
Ideal team

You now have your ducks in a row and are getting the resources you have desired. How do your build the right team? Get your mission and campus needs and it is easy. In order to provide web leadership for campus you must have a solid mission and goal in mind that is provided from […]

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Moving from an army of one to a team of many

It a hard transition to go from doing it all to breaking up responsibilities and relying on others to do things at the caliber you expect but it is necessary to be a successful leader or team member. Thinking back about my transition over the last few years from being a person deep in the trenches to being a leader of […]

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Crisis communications the unplanned scenarios

When running our emergency scenarios we many times focus on perfectly packaged events in which things all going as planned. This goes against the very idea of a crisis, things are not planned. Here are a few scenarios or situations I think are worth looking into: Immediate evacuation of all of campus – everyone including […]

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CMS selection for YOUR institution

On all higher ed web listservs there is a monthly discussion that comes up about what CMS to select. My advice trust no one, myself included. Content management system selection is a long, unsexy process but it is a process that you need to spend the time to do for yourself. A CMS needs to […]

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Social medias role during a crisis

Many times I think people look at social media as one of the mediums where you canned releases or text messages go. I think this is a bad practice, social media needs more of a focus and more immediacy in an emergency situation. I think across the board we need to step back and evaluate each tool […]

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