Monday, November 19th, 2007...November 19, 2007
Just do it … in higher ed
I had a person contact me from a third party vendor who stumbled onto one of my presentations the other day. He was launching a social networking app and wants to hit the higher ed market. He had laid out an email to send to perspective clients hitting all the usual points. A solid email that highlights their product.
Then I started to think about my experience from having previously worked for a third party vendor, doing presentations to various levels of higher ed employees, and the inevitable day when I decide I can no longer work for the low wages in higher ed and become a consultant or work elsewhere. And I think from my experience, higher ed is a really unique niche market and I really love it. Before I took my most recent job, I was offered positions at a few startup firms and I turned them down. Why? Not the money, I love higher ed. I have spent most of my career (yes, I’m only 27, as of today, b-day). 8 of 10+ years in higher ed.
This made me start thinking of how to market to them. Having been on both sides of higher ed, an employee and a vendor, I have seen how people work and think. Everyone thinks about how to section themselves off into sub-markets. “I’m a small private”, “I’m a large public research”. There are also the “we have a limited budget/ resources”. As far as that goes, I think that the playing field is pretty even. No one has a budget, so it’s “how do we work within that budget?”.
Another thing that I thought about in regard to the vendor’s message was ‘who are you going after, the do’er or their manager?’ For me, I am a do’er I. want the ‘what does your product do, how do I implement, what can it connect to’. For manager types the best things to think about are numbers and stats and for some reason those really speak to them. I personally am not overly concerned with numbers. It kind of reminds me of soldiers in the war. They don’t need reports, they’re on the front lines experiencing it.
The thing that gets me is I talk a lot of “social media in higher ed” (funny note: *google* “social media in higher ed”) and I find that I am very polarizing. People either love what I am talking about or they think it is total child’s play and unprofessional and undignified. So here are some stats: 85% of all college kids have a Facebook account. 61% of admissions offices use at least one form of social media. 56% of students said they preferred Web to print.
So where does this rant take us? Whether or not you choose to adopt these new tools, the students are there. You are missing an outlet that has far more people than any magazine you can print. Marketing is all about tapping into critical mass, and for our market that is social networks. There is probably no single market that uses social media sites more than college students, our bread and butter.
So whether you are a small private, large conservative, whatever… Just get out there and do it!!

4 Comments
November 19th, 2007 at November 19, 2007
AMEN, Brother! ;)
Seriously, I agree 100%. Social Media is not some bypassing fad for “today’s” college student. It is the next phase of media and marketing. Even if you look only at those that can provide a purely academic purpose, like del.icio.us, social media is there. Besides, what are the distance-learning chat-room/bulletin-boards if not a microcosm of social media? And we consider that valid, no matter how crappy the software!
Even if you don’t agree, you should give it the chance. “Multiple Medium Maximizes Messages,” so, see where social media can enhance the marketing that is already in production for your next program, event, or recruiting cycle.
November 20th, 2007 at November 20, 2007
Excellent post! I hope people actually get what they are supposed to out of it.
P.S. Happy Birthday!
November 20th, 2007 at November 20, 2007
At least for starters, the people holding the strings of the advertising budget should include social media into the mix, but what am I saying? …sometimes it doesn’t even require a budget, just development time and resources. A decision and commitment of energies is really all we’re talking about, right?
November 27th, 2007 at November 27, 2007
Not exactly sure what you’re talking about. Social media covers a lot of very specific things, all of which communicate differently than others.